With the Custom Standard Operating procedure implemented, the voting approach became more disciplined and process oriented. Using our ServiceNow® experience, Alcor successfully designed a solution for the client that helped them reduce the time lost in manual processes and increased the effectiveness and efficiency of the existing process.
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As one of the largest premium skincare products company in the US, this company is famous for being innovative and dermatologically inspired and designed by healthcare professionals. This is a Customer Success story of how a skincare leader had to turn to technology itself, to make technology more accessible!
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“Our aim is to digitize and connect the work silos across the company, so we can offer our customers and associates a consistent, end-to-end experience. Enterprise services must be complete, easy-to-use, searchable and fully transparent, just like they are in the consumer world”, said Senior Vice President of Global Shared Services and Business Processes, at one of the biggest global medical technology companies in the United States.
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“Intelligence plus character- that is the goal of true education”, quotes Martin Luther King Jr. Working on these principles, Alcor worked with a top-tier American University to add the much needed element of automation to the University’s manual processes that were both resource and time consuming.
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